2025.38-39
— artem
- Help Center for Users and Admins
We introduced a chat-based Help Center to the user dashboard, enabling clients to create support tickets, attach files, track ticket status, and communicate directly with administrators in real time. On the admin side, a dedicated interface was added to manage tickets — including viewing ticket details, responding via chat, assigning tickets, and marking them as resolved. Real-time updates and status logging are fully supported. - Unified “Send Tokens” Interface
A redesigned “Send Tokens” modal was implemented across the platform, featuring real-time balance checks, API integration for token transfers, input validation, and clear success/error feedback. This streamlined interface is available to authorized Admins for both individual and batch transfers. - Notifications
We've added a new Notifications section and Tabs to the admin panel, allowing administrators to send important updates to users. Notifications can be categorized (e.g., System, Unit Updates, Payouts & Earnings) and include custom headlines and descriptions. Admins can also filter and view delivery statuses. This improves transparency and communication across the platform. - Compliance and Admin Tools
We expanded compliance support with a new Weekly Snapshot log, along with a Compliance section now embedded on each Unit page for better transparency. Additional UX improvements include event type filtering in the System Logs table and a new timezone field in Admin profile settings to support distributed teams.