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3. Interface and Features (Page-by-Page Guide)

3.8 Profile Settings

The Profile Settings page allows each admin to manage their account information and security. Available via the My Profile block at the bottom of the sidebar

3.8.1 Change profile details

This section allows admins to manage and update their core account identity information. All changes must be confirmed using the Save Changes button at the bottom of the block.

First Name & Last Name

  • The first name and last name fields are not just cosmetic; they are tied to system visibility.
  • These names are displayed in:
    • Activity logs (for accountability and auditing).
    • Admin management lists (so other administrators can easily identify who made specific changes).
    • System notifications and approvals (where applicable).

Timezone shows the preferred admin's timezone

Phone number shows the admin's phone number

3.8.2 Change Password

Change Password Block:

  • Enter current password.
  • Enter a new password and confirm it.
  • Click Edit Password to apply the update.

3.8.3 Two-Factor Authentication (2FA)

You can enable two-factor authentication (2FA) to add an extra layer of security to your account.

  • If Disabled, admins are encouraged to enable 2FA.
  • Click Enable 2FA to begin setup.
  • A View Setup Guide link is available with detailed instructions.

Steps to enable:

  1. Click Enable 2FA.
  2. Scan the QR code using an authenticator app.
    • If scanning isn’t possible, use the manual setup key.
  3. Enter the generated 6-digit code.
  4. Click Done to finish setup.

After activation, the button changes to Disable 2FA.

💡
Disabling 2FA reduces security and is not recommended unless necessary.

Once two-factor authentication (2FA) is enabled on your account, you will be provided with a set of recovery codes. These codes serve as a secure backup method to access your account if you lose access to your 2FA device (e.g., phone with an authenticator app).

After enabling 2FA, a pop-up window will display 10 unique recovery codes. Each code is single-use only — once it’s used to log in, it becomes invalid. These codes are tied to your account and can be used on the login screen in place of a 2FA code.

What you should do:

  • You must copy and store the codes in a safe, offline location. A copy icon is available for easy copying.
  • After storing the codes, click "I saved my code" to confirm and close the setup.
  • On future logins, if your 2FA device is unavailable, click "Use a Recovery Code" to switch from the standard 2FA input.
  • Enter one of your unused codes to regain access.
⚠️ Important: If you lose both your 2FA device and your recovery codes, you will be permanently locked out of your account. These codes are your only fallback.