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3. Interface and Features (Page-by-Page Guide)

3.6.4 Contact Us

The Contact Us page is used to build the contact form displayed on the public website (landing page). It defines which fields the form contains, how they are labelled, which of them are required, and in what order they appear.

The same page also controls the consent checkbox shown at the bottom of the form, which is where the privacy policy or terms document is linked.

Working with languages

The tabs at the top (English, Español, Français, Türkçe, 한국어) each hold a separate version of the form. Switching tabs switches the language being edited.

Fields are not copied between languages. A tab that shows No data has no form configured yet, and the fields must be added there separately.

The recommended approach is to set up one language completely, then reproduce the same field list in every other language supported by the website.

The field list

The table shows all fields included in the form:

Column Description
Order The position of the field in the form. Position 1 appears first.
Field Label The name displayed above the field on the website.
Field Type The kind of input, for example a text box or an email address.
Mandatory Yes- means the form cannot be submitted until the field is filled in.
Placeholder The light grey hint text shown inside the empty field.
Actions The edit (pencil) and delete (bin) buttons.

The table can be sorted by clicking the Field Label, Field Type, or Mandatory column headers.

Adding a field

  1. Click Add Field in the top-right corner.
  2. Enter the Field Label — the name visible to website visitors, for example Your name.
  3. Enter the Placeholder Text — the hint shown inside the empty field. This is optional, but it helps visitors understand what is expected.
  4. Tick Mandatory field if the field must be completed before the form can be submitted.
  5. Click Create.

Select a Field Type:

Type Purpose
Text Input Free text, such as a name, company, or message.
Email An email address. The entered value is checked for a valid address format.
Dropdown A list of options to choose from, such as an enquiry topic.
Phone Number A phone number, with a country code selector.
Countries A ready-made list of countries.

The new field is added to the end of the list. Its position can be changed afterwards through the Display Order setting.

Editing a field

  1. Click the pencil icon in the Actions column.
  2. Update the required settings:
    • Field Label — the visible name of the field.
    • Placeholder Text — the hint inside the field.
    • Mandatory field — whether the field is required.
    • Display Order — the position of the field in the form. Entering 1 moves it to the top.
  3. Click Save.

The field type cannot be changed after the field has been created. If an incorrect type was selected, the field must be deleted and created again.

Deleting a field

  1. Click the bin icon in the Actions column.
  2. Confirm by clicking Yes.

Deletion cannot be undone, and it applies only to the language tab currently open. To remove a field from the form entirely, it must be deleted in every language.

The consent checkbox appears at the bottom of the form, above the submit button. It is ticked by the visitor to confirm agreement with the stated terms.

  • Checkbox Text — the wording displayed next to the checkbox, for example I consent to the collection and processing of my personal data.
  • Document URL — the full web address of the document referenced by the text, such as the privacy policy. The address must include https:// at the start.

Click Save Consent to apply the changes. The button remains inactive until something is edited.